The definition stresses that there are tools which are used to undertake this process. There is also an aspect of improving the knowledge that is already there. There are tools that are used to improve the knowledge that is already there.The second definition, The effective learning processes associated with exploration, exploitation and sharing of human knowledge (tacit and explicit) that use appropriate technology and cultural environments to enhance an organization’s intellectual capital performance by Jashapara (2004) also share the same aspect of knowledge sharing. With this aspect, it is clear that knowledge discovery is a process which should be treated with care and utmost importance in the business. It has some relationship with a business strategy which, although it cannot be said to be another business strategy, it has there must be one business strategy must be aligned with the tenets of knowledge management must exist for this to be successful. Knowledge management needs some sort of culture where there is a promotion of collective thinking and sharing. However, culture alone is not the only thing needed for knowledge management to be said to be successful. The process of exploring and discovering knowledge has a specific process that needs to be managed and handled well so that efficient knowledge can be discovered. This definition, therefore, stresses the need to handle the knowledge management process well.The third definition is that knowledge management is Knowledge – the insights, understandings, and practical know-how that we all possess – is the fundamental resource that allows us to function intelligently. Over time, considerable knowledge is also transformed into other manifestations – such as books, technology, practices, and traditions, – within organizations of all kinds and in society in general.
Knowledge Management Tools and Techniques