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Relationship Management in Starbucks Corporation

The components that are established as a part of the Starbucks Corporation are identified with the several layers of relationships established as well as the communication which can be used to further build Starbucks through the trust and loyalty which can be established with specific relationships. The ability to form relationships within a given organization makes a difference in how many respond to the growth of a corporation. Developing a specific market, defining different stakeholder groups and establishing relationships can ensure a stronger response for the corporation while leading to growth. More important, this can provide a stronger target market and better relationship marketing among others that are not directly influenced by the stakeholder agreements (Chiu et al, 2005: 1681). One of the corporations which can be looked at in terms of relationship marketing is Starbucks. This particular organization is known for the strong amount of growth it has had since its inception as well as specific marketing tactics that have allowed it to remain defined among other coffee shops that are located on a global basis. Defining both the strengths of this organization, as well as the strategies and tactics which can be used to further the development of this corporation can change the overall functioning of the corporation (Chiu et al, 2005: 1681). While Starbucks has quickly led to significant, global growth, there are also other areas of examination with the relationship marketing which can be used for the company. The concept of relationship marketing has quickly expanded into a vast field of understanding the mechanics between different levels of business. The specific focus is on the relationships between the company as an entity and relationships with customers, businesses, and sectors which interact with the company. It is known that the more in which these relationships are established, the easier it is to create psychological responses within the community while fostering the growth of those that are interested in the specific market. More important, the relationship is one which is determined by the strategies, tactics, internal organization and the pricing considerations that are associated with a business. For a company to work toward success there is the need to monitor and offer different levels of relationship marketing that are able to support and enhance the business in an alternative manner.

Relationship Management in Starbucks Corporation