How an organization uses its collective ability to make sense of and respond to its surroundings. It includes individual learning as employees interact with the external environment or experiment to create new information or knowledge, the integration of new information or knowledge, the relation and collective interpretation of all available information, and action based on the interpretation. Organizational learning is more than the sum of the learning of all employees. (Nancy Dixon, 1995)Nowadays organizations are in process of rapid changes due to drastic changes in technology. Managers are now more focusing on innovation and creativity of their products and services. For this they also need help of their employees (Metcalfe, 1995).Nokia is the world leader in mobile communications. Nokia has a strong backing of its unmatched experience, innovative ideas, solution that are more secure than others, user friendly systems. It is right now the leading mobile supplier in the world with the overall market share of 33%. It also holds the award of leading supplier of IP and mobile networks. Nokia is a broadly held company with listings on six major exchanges.
Introduction to Nokia