Financial processing is usually very critical and the more reliable the customer perceives the company, the more the trust. It is, therefore, essential that firms handle their financial processes such as invoicing in a more accurate, efficient and reliable manner that can meet the satisfaction of the customers. This is the reason why SSP is restructuring its operations to meet these goals has received myriad complains from its customers. In order to attain this objective, process modeling is identifiably the most significant method that can be used. Technically, the method uses visual analysis and design to gain insight into the challenging process with the application of Business Process Model and Notation (language). This technique is vital in evaluating the status of the SSP and recommending what can be done to enhance the future. This report aims at comprehensively evaluating two processes that can help address the issues of the SSP. Initially, a choreography illustration is presented to demonstrate the relationship SSP has with its primary stakeholders such as the clients. The second diagram is a more sophisticated demonstration of the collaboration SSP has in its operation. It critically analysis how to process run within the firm and how invoices (as at now) move in straight into the company. In a nutshell, the above-mentioned process models are meant to determine how SSP invoicing system functions and contextualize the relationships/interactions the organization has with the primary entities. Moreover, this report assesses the governance of SSP through lenses of ‘governance structure and model conventions’. To gain a deep understanding of the nuances of the functional processes and value chain activities going on the company, a functional matrix is applied. It is virtually possible to unfold some of the coordination and interaction processes between different systems in the firm if the governance structure is evaluated.
Business Process Modeling